Volunteer Mentor / Peer Mentor

Where: Remote

The basis of our Get Help App (GHAPP) is to reduce recidivism by providing ex-offenders with our app. Using this app, our program participants can connect directly to our mentors fielding calls at our call center as well as our referral resource database.

Mentors are experienced advisers and supporters; individuals, experienced in areas relevant to the individuals they are working with, who advises and guides a younger or less experienced person.

A mentor (or adviser, counselor, guide, tutor, teacher, guru) is defined as a knowledgeable person who holds vast experience and perspective in a particular area who is open to sharing his or her life experiences in order to advance the personal and professional growth of another person.

This is the position for the person that likes the hands on approach. Our Mentors man our phone lines in four hour shifts and take live calls as they come in from all over the United States from formerly incarcerated individuals. You will never know, how your just being there to accept someone’s call or text can change a life. This is the position for life changers.

Our Mentors are:

• Interested in helping others succeed. They have a genuine interest in other people’s lives and experience pleasure when helping others reach their goals.
• Caring. They are empathetic, open, reliable and honest with others.
• Willing to spend time. They reach out and share their life experiences to help others with their life journey.
• Open to educate. They are able to pass on their knowledge, insights and expertise clearly, encouragingly and helpfully.
• Patient. They offer help in finding life direction, never pushing.
• Trustworthy. They are dependable people who understand the importance of keeping information shared strictly confidential.
• Practical. They assist in setting goals, objectives and timeframes.
• An active listener. They are listeners who are able to reflect back the relevant issues while minimizing their own personal assumptions and prejudices.
• Inspirational. They aspire to excellence and encourage personal excellence in others.
• Able to give advice. Mentors advise without explicitly dictating actions, allowing mentee to find his/he way.
• Sensitive to people's feelings. They are able to provide constructive criticism as well as compliments.
• Successful and admired. They are well respected in their organizations and in the community.

DESIRED SKILLS

• Attention to detail
• Strong interpersonal communication skills
• Ability to work in a team environment
• Able to multitask
• Interest and passion for the program
• An outgoing personality
• While not required, being able to speak a second language, having experience in the fields of counseling, psychology, or applicable life experience to help better understand (and therefore handle our participants' needs) are a plus.